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Course Catalogue
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Skill Based Trainings
Customer Service
Customer Service
Course categories
Travel
Travel / Day 1 - Introduction to houseoftours
Travel / Day 2 - Visa
Travel / Day 3 - Holidays
Travel / Day 4 - Introduction to Odoo
Travel / Day 5 - Customer Service and Sales Process
Travel / Day 6 - Interakt
Travel / New Hires training - Holiday Sales
Travel / New products
Travel / Newhires' Training - Visa chat process
Travel / Travel Sales
Travel / Travel Sales / Newhires' Training - Visa
Travel / Travel - Operations
Travel / Travel - Operations / Travel Operations Manager
Travel / Travel - Operations / Travel Operations Consultants Training
Insurance
Aviation
Skill Based Trainings
Skill Based Trainings / Culture and Etiquette at the workplace
Skill Based Trainings / Customer Service
Skill Based Trainings / Excel Essentials
Skill Based Trainings / Human Resources
Skill Based Trainings / Leadership Skills
Skill Based Trainings / Sales Training
Skill Based Trainings / Data Interpretation
Skill Based Trainings / Communication
Skill Based Trainings / Organizational Culture
Skill Based Trainings / Cyber security
Skill Based Trainings / Digital marketing
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Customer Service: Handling Abusive Customers
Aligning Customer Experience with Company Culture
Phone - Based Customer Service
Customer Retention
Winning back a lost customer
Quality standards in customer service
Working with upset customers
Creating positive conversations with challenging customers
Customer Advocacy
Customer service Serving customers through chat and text
The 10 pillars of customer experience
Customer service in the field (face to face)
Customer Service - Creating Customer Value
Build Rapport with Customer